Summary
Accomplished, highly adaptable sales enablement program manager and storyteller with experience collaborating with multiple leaders, teams, and stakeholders to create internal and client-facing go-to-market (GTM) content. Background as award-winning, deadline-oriented journalist with a player-coach mentality and 15+ years’ experience as an editor and department head managing and developing teams of writers and other creatives, planning and executing content strategy, and writing.
Experience
2022-Present
Sales Enablement Manager, Deloitte
Established and maintained a new sales enablement GTM program for Advisory managed services to create and house online a content library of both client-facing and internal assets for multiple solutions/services, technology assets, domains, industries, and offering portfolios.
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Collaborate with solution/product SMEs to create GTM assets, including client-facing product overviews, proposal packs, internal education overviews, sales playbooks, FAQs, client stories, case studies, etc.
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Establish list of priority content and delivery timeline, communication cadence
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Tailor messaging to address market changes, client questions and feedback
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Collaborate with various leaders and stakeholders to architect and maintain new internal webpages to house content library and GTM assets for optimized accessibility and findability
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Lead cross-functional team collaboration and project manage other initiatives such as sales campaigns, large RFP responses:
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Align sales ops, design, marketing, and internal stakeholders on delivery strategy and timeline, ensuring alignment on messaging, brand integrity, and compliance
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Keep track of deliverables and timelines, manage stakeholders, ensure timely communication, proactively identify challenges to be prioritized by team
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Collaborate with functional leads, technical leads, and delivery teams to create internal and client-facing GTM assets for a Deloitte delivery accelerator platform and its individual modules to articulate capabilities and benefits for ambassadors, sales stakeholders, and clients. Assets include:
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Platform and module overview slides and decks
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Short overview videos and longer demo videos, including all script writing/storyboarding, recording, editing, and voiceovers
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Tailored demo videos, slides to support pursuits
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2012-2022
Features & Food Editor, San Antonio Express-News
Newsroom leader heading features team and its coverage of San Antonio’s diverse culture, arts and entertainment, and food for stories on our subscriber site, ExpressNews.com, and for print.
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Collaborated closely with digital team to develop strategies to boost audience metrics and grow digital subscribers, exceeding online goals by almost 200% as a department, with each reporter exceeding their individual goals
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Managed team of reporters and editors to:
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Establish individual audience goals and content strategy
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Brainstorm, assign, and edit stories with an eye toward those goals
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Lead story promotion on social media
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Hosted two weekly food podcasts and wrote weekly food, entertaining columns
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Collaborated closely with marketing team for special events, including panel discussions and yearly food guide-related tasting event
2009-2012
Business Editor, San Antonio Express-News
Newsroom leader heading business department team and its coverage online and in print of South Texas’ unique business ecosystem, from oil and gas booms and auto manufacturing to home builders and family businesses. Products included the daily Business section, as well as the Real Estate, Drive and Business Express sections, with similar duties as described above.
2006-2009
Real Estate Editor, San Antonio Express-News
Led team covering area real estate issues for Saturday and Sunday Real Estate sections, as well as for the daily business section, with similar duties as described above.
2005-2006
PR Manager, Neiman Marcus-San Antonio
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Developed and executed store’s media strategy, aligning with corporate brand standards/messaging and collaborating with vendors
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Planned, executed, and hosted up to five special events (in-store and on location) a day, each with an associated ROI goal and budget and requiring collaboration with multiple internal and external teams
Education
1998
University of Texas at Austin
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Bachelor's degree in Journalism
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Bachelor's degree in Plan II, a liberal arts honors program
Board service
2017-Present
Officer, Immediate Past President, Society for Features Journalism
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Various board officer positions held, including President Oct. 2021-Oct. 2023
Content types
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Internal and client-facing decks and other assets, including sales presentations, solution one-pagers, client stories, RFP responses, and more
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Columns/opinion pieces: Writing and editing
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Long- and short-form story writing and editing for print and online
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Blog posts: Writing and editing
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Podcasts and videos: Writing scripts and hosting
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Panel discussions and public interviews/Q&As: Prepping participants and participating
Top skills
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Communication
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Problem solving
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Leadership
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Teamwork and collaboration
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Program and project management
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Coaching
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Creativity
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Critical thinking
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Attention to detail
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Bilingual (Spanish, English)